Animalpool / AnimalChat

Animalpool GmbH is an innovative animal care and technology company founded in 2019. The company has set itself the task of enabling pet owners and pet care service providers to improve communication and care for their pets through the use of modern technology. With the AnimalChat messenger app, Animalpool is revolutionizing the way information about animals is shared.

Customer problem:

Pet owners often struggle to describe their pets’ problems over the phone, and veterinarians and other pet service providers struggle to maintain modern digital client relationships. Existing SaaS solutions do not adapt to modern communication standards such as WhatsApp.

business model:

Animalpool offers a subscription model with different business and employee licenses, including specific fees for video consultations.

Technology Description:

Animalpool’s SaaS service is available via native apps in the Apple AppStore and Google PlayStore. For practices, there is a native dashboard app for Windows and Mac that provides a better overview.

Market description:

The global pet care market is estimated at USD 232 billion, the global veterinary services market at USD 97 billion and the German veterinary services market at EUR 4 billion. Demand for online services has increased due to Covid-19.

USP:

AnimalChat Pro offers the best messaging experience in the industry. Unlike other applications, it remains simple, flexible and universally applicable and takes into account important industry-specific requirements such as video chat and payment. This enables rapid implementation and scalability.